FeedNYC.org - Emergency Food Database
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Hotline Available for Immigrant Families with Questions About Public Benefits

If you or your food pantry/soup kitchen participants have questions about how receiving public benefits, such as food stamps/SNAP, Medicaid, and school meals, may affect immigration status, please call the New Americans Hotline run by Catholic Charities Community Services.  Anyone can call the hotline for information and referrals, regardless of citizenship or documented status. Calls to the hotline are confidential and anonymous. Help is available in over 200 languages.

  • Call 1-800-566-7636 from 9:00 am to 8:00 pm Monday to Friday.

To advertise this free, anonymous hotline please download and print this flyer available in 11 languages,  English/Spanish,   English/Chinese,   English/Arabic,   English/Haitian Creole,   English/Bengali,   English/French,   English/Korean,   English/Polish,   English/Russian,   English/Urdu.

* Disclaimer: The Policy Committee is posting this resource as a public service and does not guarantee the accuracy of information provided.

Download pantry signs in 8 new languages!

The FeedNYC Knowledge Base has a set of key documents to help your pantry or soup kitchen! They are now available in 9 languages – Arabic, Bengali, Chinese, Haitian Creole, Korean, Russian, Spanish, Urdu, and English.

To download the documents, go to FeedNYC.com's Knowledge Base (here) and choose the documents and languages that best serve your clients. The documents we translated are:

  • Guest bill of rights
  • Provider bill of rights
  • Shopping card (for client choice pantries)
  • Shelf signage (to hang on shelves and say how many items clients can choose)
  • EFP resource sheet (resources and tips for pantry managers)
  • How to pack a balanced pantry bag (guide for pantry staff and volunteers)
  • Distributing food by household size (including guidelines for determining household size)